Contact us
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A question about a product, an order or your daily routine? A pharmacist is on chat at any hour, and our care team reads every email.
How to reach us
- Pharmacist chat, 24/7: open the chat on any page of elite-vitamins.com and a pharmacist will answer, day or night.
- Email: [email protected] for everything, including general questions, orders, careers and wholesale. Write the topic in the subject line, for example "Order" with your order number, or "Wholesale", and it will reach the right person.
For now, chat and email are the two ways to reach us. We do not take orders or questions by phone.
Our address
Elite Vitamins, Villa 249 Nargs 1, New Cairo, Cairo 11835, Egypt.
What we can help with
Free advice from a pharmacist
Our pharmacists answer health and product questions free of charge, around the clock: what may suit you, how to take it, and whether it fits with what you already use.
Finding a product
Looking for something specific? Tell the pharmacist whatever you know, such as the brand, the product name or the strength, and we will find it for you or suggest a close match.
Placing an order
You can check out on the website in a few secure steps. If you would rather talk to a person than fill in a form, our team will place the order for you over chat or email.
Special orders
If we don't stock a product, we can usually bring it in. Before you confirm, we tell you the expected arrival date and the deposit, and we take care of buying it and shipping it from its country of origin to your door. Read how special orders work.
Following your order
We keep an eye on every order from checkout until it is in your hands, and we tell you if anything changes. See Track your order.